I received the drawer quite promptly, in excellent condition. I had lots of trouble putting it together, though. However, great support is yours with this product. The customer servive rep I spoke to actually went from her desk, got a screwdriver and we assembled one together! If you are accustomed to working with your keyboard on your desk, you will realize how it was slowing up progress, once you get this drawer. I wondered what was so frustrating while I worked before. Now I get lots more done with far less aggravation!
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