Foundations of ITIL V3 : Based on ITIL V3 (Paperback)

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Product Overview

Updated to reflect ITIL V3, this classic guide on the topic of ITIL focuses on the Lifecycle approach and covers such key topics pertaining to the ITIL V3 upgrade as service strategy, service design, service operation, service transition, and continual service improvement.

Specifications

Publisher Bernan Assoc
Mfg Part# 9789087530570
SKU 205827304
Format Paperback
ISBN10 9087530579
Release Date 10/1/2007
Product Attributes
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