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Advance Exchange offers whole-unit replacement for equipment that cannot be repaired through technical support. It is available in the 50 United States to help minimize downtime and is available on most models. If the Technical Assistance Center (TAC) is unable to resolve a problem, a replacement unit is shipped overnight for requests received by 2pm PST, otherwise the next business day. Parts, labor and shipping to and from the customer is included.
Advance Exchange Plus provides the same next-business-day advance replacement service for scanners beyond the standard Limited Warranty period and may be purchased in single or multiple 12-month increments
Provides a replacement scanner before the return to Fujitsu of the malfunctioning scanner Advance Exchange Plus are the only Fujitsu-Authorized, whole-unit replacement service programs for Fujitsu Scanners
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