Gratuity : A Contextual Understanding of Tipping Norms from the Perspective of Tipped Employees (Paperback)

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Product Overview

Gratuity provides a perspective on nonstandard compensation that demonstrates the process by which tipping norms have an impact on the experiences of workers. Understanding this under-researched perspective reveals a great deal about the role of norms in economic transactions as well as the management practices that shape the work environment and enhance organizational performance.

Specifications

Publisher Lexington Books
Mfg Part# 9780739144237
SKU 214983722
Format Paperback
ISBN10 0739144235
Release Date 7/1/2010
Product Attributes
eBooks Kobo
Book Format Paperback
Number of Pages 0310
Publisher Lexington Books
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