Gratuity : A Contextual Understanding of Tipping Norms from the Perspective of Tipped Employees (Paperback)

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Product Overview

Gratuity provides a perspective on nonstandard compensation that demonstrates the process by which tipping norms have an impact on the experiences of workers. Understanding this under-researched perspective reveals a great deal about the role of norms in economic transactions as well as the management practices that shape the work environment and enhance organizational performance.


Publisher Lexington Books
Mfg Part# 9780739144237
SKU 214983722
Format Paperback
ISBN10 0739144235
Release Date 7/1/2010
Product Attributes
eBooks Kobo
Book Format Paperback
Number of Pages 0310
Publisher Lexington Books
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