Slow, No HiDef Channels, Bad Customer Support
Stay away from this product. It does not work as advertised. I split the same TV cable signal into this card and my Toshiba HD TV. The Toshiba displays all 10 of my free / un-encoded HD channels. This card only picks up two of them, and then only sometimes, and then is a bad aspect ratio. The user software is pitiful, and painfully slow to use. It takes over 30 minutes to scan for channels, and if it does it wrong, you have to do it again and wait another 30 minutes. I used a Hauppauge card years ago and it worked fine in the days of std cable channels and Windows 98. The software interfaces haven't changed in the 7 years since I bought the last card! The configuration is difficult. How many people will know to check the boxes to allow VMR mode vice Allow Overlay / Force Primary / or DIB draw. I had to check this box to make the software not crash on my VISTA machine even though the box says to check it for WinXP only! And this config file was in an undocumented program called "Primary." The tech support person I reached at Hauppauge could care less about my problem and was not able to help me. He assured me that my card was working and that I must be doing something wrong. Card does work reliably using Windows Media Center, but still can't get the card to detect and display any High Def channels. Had an old Avermedia card whose operational software blows this card's software away. And did I mention slow? You can count to two in between channel changes. Avermedia was instant. This card is not worth it. Happauge needs to do get serious with software and possibly firmware upgrades.
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