I love Hawking products, so was so encouraged when they came out with this. I am a full time computer tech, and have many opportunities to use something like this. The first two I bought wouldn't program at all, even with a firmware upgrade, so I sent them back and got them replaced. The next two programmed fine, but did nothing to extend the range at all. The idea is to take a one or two bar existing connection and boost it up a bar, so you could theoretically go where you previously no bar. I tried several locations. It couldn't maintain a hold on the router in a location where my laptop could surf a single bar, so I moved it to a two bar location, but then I would lose my connection to it in about 20 feet. I don't know if I can send them back, but I'm going to try. (By the way, I tried the connection to three different routers. The problem was not that it didn't like my router).
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