For sites located within 100 miles of the HP Support Responsible Offices listed in the HP SupportPack Office Guide.
HE IA64 wrkstn
Parts & Labor
( Next Business Day )
9 Hours/Day x 5 Days/Week
An HP Authorized Representative will arrive at the customer's site to begin hardware maintenance service between 8:00 am and 5:00 pm local time, during the next working day after a call is received, Monday through Friday, excluding HP holidays.Next Day Onsite Response is available as described within a 100-mile radius of HP support offices.
Maintenance - Parts & Labor - Physical Service
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