Integrity Service : Treat Your Customers Right-watch Your Business Grow (Hardcover)

Author: Willingham, Ron

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Product Overview

In a world of automated phone systems and terminally frustrated customers, Willingham's book empowers employees who want to provide the kind of superior service people want.

Specifications

Publisher Simon & Schuster
Mfg Part# 9780743270274
SKU 31214017
Format Hardcover
ISBN10 0743270274
Release Date 4/10/2007
Physical
Dimensions (in Inches) 9.2H x 6.25L x 1T
From the Publisher
Editors Note Offers a "whole person" approach to customer service that demonstrates how good customer relations grow from employee beliefs about who they are and what it is possible to achieve, defining principles for individual success while sharing specific action plans that can be practiced on and off the job. By the author of Integrity Selling for the 21st Century.
Editors Note 1 Offers a "whole person" approach to customer service that demonstrates how good customer relations grow from employee beliefs about who they are and what it is possible to achieve, defining principles for individual success while sharing specific action plans that can be practiced on and off the job. By the author of Integrity Selling for the 21st Century. 40,000 first printing.
Product Attributes
eBooks Kobo
Book Format Hardcover
Number of Pages 0265
Publisher Free Press
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