Good network drive but almost unusable as a cloud
I've had the drive now for 2 weeks and have discovered a number of issues with this device: 1) The WebDAV service does not work. I've been trying to resolve this with Iomega technical support, but they've been completely inept at troubleshooting the problem. Their approach is to copy and past the instructions from the product user guide into their emails to me. As if I'm that stupid that I cannot read the user guide. 2) Remote access stops working after a couple of days. I have to do a hard reset by unplugging the power supply from the drive. 3) Cloud services are very slow. Once I've invited another PC or Mac to my personal cloud, I can connect on my local network. However, when I try to connect remotely, it is slow and unpredictable. Often the connection just times out. 4) The Mozy backup service not free. You have to purchase the Mozy Pro edition to be able to backup a network drive. I setup a free (for the first 12 months) Amazon S3 account and it works great. Bottom line is that although the drive works well as a NAS (network attached storage) device, it is awful and unusable as a cloud device. They should have done more testing before releasing it to the public.
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