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Itil Foundation Handbook Stationery Office (Great Britain) 1 of 1
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Format: Paperback
Condition:  Brand New
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Product Details:

Format: Paperback
ISBN-10: 0113311974
ISBN-13: 9780113311972
Sku: 211955477
Publish Date: 8/24/2009
Sales Rank: 85442
Dimensions:  (in Inches) 5.75H x 4.25L x 0.5T
Pages:  190
See more in Reference
 
*Author: Stationery Office (Great Britain) *Publication Date: 2009/06/16 *Number of Pages: 190 *Binding Type: Paperback *Language: English *Depth: 0.50 *Width: 4.25 *Height: 5.75
From the Publisher:
Now updated in line with the new 2009 syllabus, this reference revision guide, 'ITIL V3 Foundation Handbook: Pocketbook from the Official Publisher of ITIL' has been designed to help students sitting the ITIL V3 Foundation Exam. The title provides a key reference aid for managers, practitioners, vendors and consultants in the workplace and while travelling. This publication provides an introduction to the ITIL V3 Service Lifecycle model and an overview of the ITIL V3 qualification structure. The guide contains a chapter on each of the components of the Lifecycle; Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement. These chapters contain an overview of each of the process and functions in the lifecycle including value, scope, activities and metrics.
Product Attributes
Product attributeBook Format:   Paperback
Product attributeNumber of Pages:   0190
Product attributePublisher:   Stationery Office Books (TSO)
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