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ITIL Service Operation 2011 2011 (Paperback)

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Product Details:


Format: Paperback
ISBN-10: 0113313071
ISBN-13: 9780113313075
Sku: 222996347
Publish Date: 7/29/2011
Dimensions:  (in Inches) 11.25H x 8.25L x 0.75T
Pages:  370
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The ITIL Editions 2011 has been updated for clarity, consistency, correctness, and completeness. By focusing on delivery and control process activities, "ITIL Service Operation" describes how a highly desirable steady state of managing services can be achieved on a day-to-day basis.
Product Attributes
Product attributeBook Format:   Paperback
Product attributeNumber of Pages:   0370
Product attributePublisher:   Stationery Office Books (TSO)
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