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Jack Georges Milano Edge Large 3-Way 14 Laptop Zip Tote - 3963-BLACKW/CREAM

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5
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Value
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Ease of Use
5
Performance

Terrible customer service & deceitful merchant

by Kate Horn-Murphy on 12/25/2014

Ordered one item; received another. No invoice to return unwanted item included in shipping. Unresponsive and unsatisfactory customer service; three emails later all I get directions to confirm UPS delivery OF THE WRONG ITEM!!!! I ordered the product pictured; I received a wallet. Right now I have spent $104 on something I didn't want, didn't order. Seems Rakuten screwed up what they offered on their website vs what they should have offered - should not be the customer's problem.

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Product Overview

This stylish three way zip business tote features a padded filelaptop compartment that holds a laptop up to 14.

Specifications

Manufacturer Jack Georges
Mfg Part# 3963-BLACKW/CREAM
SKU 210755958
UPC 745930071613
UPC 14 00745930071613
Features
A padded filelaptop compartment that holds laptops up to 14 x 10 x 2
Our Easy Access Organizer
Nickel hardware
Plenty of room for files, documents, and your accessories
Size 10.0000 x 15.7500 x 3.0000
Linear Inches 28.7500
Warranty Lifetime
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$108.00
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Terrible customer service & deceitful merchant by Kate Horn-Murphy on Dec 25, 2014

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