Kenneth Cole Reaction Columbian Leather Messenger Bag

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AVERAGE RATING
1 out of 5
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1
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Total Reviews
1
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Overall Satisfaction
1
Value
3
Ease of Use
2
Performance

One use, Falling Apart Vendor Refuses to take back

by Brian M on 11/10/2010

Looking for a messenger-type bag to carry my iPad and other items, this looked to be a good choice. However after one trip, the seam where the strap meets the bag has started to pull apart on both sides. Attempts to get the Buy.com vendor "Luggage Pros" to take the bag back have been unsuccessful. They claim I should go back to the manufacturer. I'm disappointed that Buy.com is representing a vendor like Luggagepros.com with such a consumer-unfriendly return policy is unfortunate. I will continue to insist on a refund for what is clearly a design defect.

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Product Overview

Rich Full Grain Cowhide Leather Exterior

Specifications

Manufacturer Kenneth Cole Reaction
Mfg Part# 524543
SKU 207544259
UPC 023572442672
UPC 14 00023572442672
Sales Rank 5065
Features
Adjustable and padded shoulder strap
Convenient handle
Front gusset pockets with organizing pockets for cell phone etc
Fully lined single gusset construction with flapover closure
Rear exterior open pocket
Rich full grain cowhide leather
Roomy main compartment with full length zipper pocket
Product Attributes
Color Tan
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One use, Falling Apart Vendor Refuses to take back by Brian M on Nov 10, 2010

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