I got this wrist rest for two reasons. I type a lot on my laptop, so it is better to use a wrist rest. Also, my Dell laptop keeps getting excessively hot, not only at the bottom (for which I already have a lapcool pad), but also at the top on either sides of the touch pad, below the keyboard area. This makes it difficult to rest my palms on the laptop surface. The wrist rest avoids the contact, and also is not spoiled from the heat as such. The feel is soft, but firm enough to give good support to the wrist. It is easily portable with my lapcool pad. Overall, a good product.
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