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In addition to the original product warranty, QMS warrants its products against defects in materials and workmanship for a period of one or two years. These extended warranty plans begin at the end of the printer's existing warranty. This extended warranty will also improve standard warranty response times. QMS will either repair or replace parts that prove to be defective and will provide these repairs on-site.
Response Time Limitations: Proximity to nearest Service Facility & Response Times 100 miles: M-F, 8-5, next business day 101-200 miles: M-F, 8-5, 2nd business day 201-300 miles: determined at time of call
( Next Business Day )
9 Hours/Day x 5 Days/Week
With an extended on-site warranty, we will either repair or replace products, at your facility, that prove to be defective (provided said defects are covered by the warranty).
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