Web Knowledge Base Access / New Releases Update / Email Support / Phone Support
Service Main Type
Service Sub Type
Electronic and Physical
Service Response Time
4 Hour / (Next Day)
Manufacturer Part Number
Manufacturer Website Address
Note: You MUST register your Platinum Plus Plan with Iomega Corporation at www.iomegareg.com/nas within ten days of the date you purchased your Iomega NAS Product. Iomega will only provide on-site repair/replacement services for products for which you have registered under the Platinum Plus Plan.
Parts & Labor / Web Knowledge Base Access / New Releases Update / Email Support / Phone Support
Your Iomega NAS Product must be located in an eligible area serviced by the Platinum Plus Plan. For a list of eligible areas in which the plan is available, go to www.iomega.com/support/nas_globe_home.html
4 Hour / ( Next Day )
24 Hours/Day x 7 Days/Week
Parts: Your Platinum Plus Plan includes certain replaceable parts. In addition, other parts may be provided to you by Iomega for replacement by an Iomega authorized technician. Response Time: Iomega will attempt to provide such services within four hours of the time that Iomega determines that on-site repair or replacement is available and required. However, there is no guarantee that any services will be provided within any given time frame. The actual service and repair/replacement dates will depend upon a number of factors, including part or component availability, availability of qualified service personnel, the ability of such service personnel to travel to and from the location of your Iomega NAS product, economic or political conditions which restrict travel, and other factors.
Parts & Labour - Electronic and Physical Service
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