No AV Receiver should be without this device
With the proliferation of AV equipment and all of the confusing remote control options, it has become a nightmare to turn on and operate 3 or even 2 devices at one time. Well not any more. Now with this wonderful intelligent Harmony remote, you are in control. The Harmony can control every device you have and it can do it intelligently. It knows and remembers what you have turned on and adapts itself to controlling only the primary functions necessary for the activity that you are presently doing, thereby minimizing the buttons positions that you will need to learn and remember. Watch a DVD and the forward and rewind buttons control the DVD while the volume and mute buttons control your AV receiver. Watch a VHS Tape and the forward and rewind buttons automatically control the VCR. No more having to tell the remote which device you want to control, it knows... This is the first multi unit remote that is not frustrating to use. It is intuitive. Programming is done with the computer in less than two hours. It is so simple that the manual has very little in the way of instructions. And if you run into trouble, the toll free tech support is the best I have come across in a very long time. The wait is less than 5 minutes during peak hours and the people on the other end are very knowledgeable and speak English (they are located in Canada). < < > > Here is why I gave the setup procedure a 4 out of 5. The reason is that I had to call tech support. They told me I needed to download and run a firmware update before my remote would communicate with the PC properly. However, with the technicians guidance it was a simple process. It would be an improvement if the manual that came with the unit had a little more set-up information and screen shots so that one can follow along to see if everything is proceeding normally. It would have cut my setup time down to one hour.
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