I am very impressed and pleased with this remote. I have had universal remotes in the past, and have always had to keep the original remotes handy just to use a few random buttons that the universal wasn't compatible with. This remote handles it all. My house always has visitors and guests that I would need to train on which remotes to use for different activities. I haven't yet had to train anyone on using the Harmony remote, it is truly self explanatory once you set it up. It seems like my guests that have experienced using the remote, adds it to their wish list for their own household.
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