Decent product - lousy tech support
Right out of the box it connected. Then, I installed the software and 1/2 way through, it disconnected the keyboard & mouse. After 95 minutes and 3 separate calls to tech support they advised 2nd level support would contact me on day we decided on (after downloading and installing 2 other versions of the software). I received email advising they would contact me and then an email that said since I had not contacted them, they considered it "solved". I wrote back and they responded by opening another trouble ticket and advising me what I needed to do. Why does the customer need to work so hard at making the product work the way it was supposedly intended? Stay away from this product!!!
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