Mastering Communication at Work How to Lead, Manage, and Influence (Hardcover)

From the Publisher: Demonstrates how corporate leaders and managers can become more effective by mastering key communication techniques, providing coverage of such topics as trust building, empowering teams, and serving clients. Original.Demonstrates how corporate leaders and managers can become more effective by mastering key communication techniques, providing coverage of such topics as trust building, empowering teams, and serving clients. Original.Two well-known experts explain how to.become a better manager through more.effective communication. Communications experts Ethan Becker and Jon.Wortman dip into their vast playbook to teach corporate.leaders and managers effective communication.techniques designed to make them better leaders..Becker and Wortman show readers how to build trust,.empower teams, serve clients, build relationships with.everyone they meet and much more. Readers will find.teachable techniques and skills drawn from case studies.and success stories of notable clients who have used.better communications to transform their organizations.