Buy.com Listing ERROR
by Mike on 9/27/2012
I searched Buy.com for McAfee 3pc Total Protection and came up with only this one. I ordered it as the product description states. It is not my responsibility to know the product code. Buy.com sent me a receipt stating 3pc, yet sent me the 1pc item. I talked to a rep, and she admitted it was a listing error, and she could not send the correct item that I actually ordered. 1pc does me no good. I wanted Buy.com to do the right thing. She said a "Specialist" would email me in 24 hours. Times up. no email. I have been a customer for a long time and this is very poor business.
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