Good functionality, Poor sound quality
I needed a wireless USB headset to use with Ventrillo in order to chat while playing online games, so I purchased this product, for lack of other options. Unfortunately, the sound quality is horrible. It is NOT crystal-clear as the description implies... not by a long shot. My $30 wired Logitech headset makes my voice clear like I'm speaking in the same room, but this headset makes me sound like I am calling into a radio station from a cell phone. It also sounded like I was on the other side of the room from the microphone. My guildmates laughed at how horrible my outbound voice quality was, so I ditched the Microsoft headset and went back to using my broken Logitech headset. Everything else about this headset is fine... I like that the receiver is wired so you can position it. The headset itself was easy to get used to, and everything else about it was great. Unfortunately, the bad sound quality renders this item completely useless to me. Seriously, I would only use it if my Logitech headset ceased to stop picking up my voice. As it is, the speakers are broken, the earpieces are falling off, and I have to wear it around my neck, but I still would rather this cheap broken headset than the Microsoft wireless headset. All I can say to the product development team is LEARN 2 USABILITY TEST. I have yet to find an affordable wireless USB headset that is Ventrillo-friendly. You'd think with the huge gamer population (8.5 million playing WoW alone) there would be more interest in developing such a thing.
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