Key Features/Selling Points Ooma Telo
Ooma lets you make free U.S .local and long distance calls over the Internet. Just plug your high-speed Internet connection and normal home phone into ooma, and you’re ready to call anywhere in the
Here’s what you get with Ooma: · Free, unlimited calling to any number in the · Caller-ID and Call-waiting · A new number from any calling area in the · The option to keep your phone number for a one-time charge ($39.99) · Enhanced 911 service · Flexibility to keep a landline · My Ooma web portal to view call logs and set calling preferences · Low-cost international rates starting at pennies per minute
Here’s what you get with Ooma:
· Free, unlimited calling to any number in the
· Caller-ID and Call-waiting
· A new number from any calling area in the
· The option to keep your phone number for a one-time charge ($39.99)
· Enhanced 911 service
· Flexibility to keep a landline
· My Ooma web portal to view call logs and set calling preferences
· Low-cost international rates starting at pennies per minute
How Do We Compare?
Your one-time purchase of an award-winning Ooma system gives you free home phone service. You'll also get the voice quality and ease of a traditional landline. That's because we’ve architected the Ooma system to partner with your existing home phones and high-speed Internet to deliver state-of-the-art calling with PureVoice Technology. ?xml:namespace>
No tricky calling codes to enter. No need to log onto a computer. Just pick up your home phone and dial. It’s that easy. If you want to use one of our Ooma Telo Handsets, you have the option of doing that as well to unveil more of Ooma Telo’s features. ?xml:namespace>
And for those who demand more, you'll get a 60-day free trial of Ooma Premier, so you can test-drive all of Ooma’s innovative features, like multi-ring, blacklists, virtual numbers, enhanced voicemail, and much more. ?xml:namespace>
So if monthly bills are weighing you down, the answer is simple. Break free with Ooma. ?xml:namespace>
Set-up is Easy
Included Features ?xml:namespace>
My Ooma web portal
Very good product12/19/2013
Easy to set up and the sound quality is excellent. My internet speed is 60/5 so not sure how a slower speed would impact the performance. The additional options increase the monthly price and you get 60 days free and it is easy to cancel the service if you don't want the additional cost I do wish they accepted Discover card. I plan to buy a second one for my daughter.
Great quality, ridiculously inexpensive monthly fe8/9/2013
In my opinion, the voice quality of the Ooma service is as good as the Time Warner Digital Phone service that I previously had, but is MUCH cheaper per month ($3.71 for Ooma versus $46 for TWC). This pays for itself in just a few months. I only wish I had switched sooner!
Excellent!! I had Magic Jack and was not happy with the sound quality. Glad I switched!
ooma has very clear hi-frequency audio
Very happy with product7/1/2013
Up and running in minutes, no problems
All that I expected and more.
Item was new and all is well with the world
Satisfied With My Ooma2/27/2013
First of all I received the Ooma box in just two days. We tried it out before porting our number over. It seems to work fine. Really there is almost no difference between that and our digital phone that we were using. Call quality is good. I would recommend one of these if you wanted to save a bunch of money on your phone bill.
Had to replace T-Mobile at home. Couldn't take the incorrect billing any longer, so I searched for options. I must say that OOMA was about as painless as it gets to install. However it did take a while to get the line ported over. Not sure if that was OOMA or T-Mobile, but definitely worth the wait. Call quality seems on par with our previous AT&T landline, much better than T-Mobile @ Home service. If you are on the fence, it is a good product that performs as described. I am going to pay [$] a month for the 911 fee and taxes. With rebates and other savings the OOMA cost me a shade over [$] and will hit the break even point in 5 months.
So far so good2/26/2012
I am happy with this product so far.
Why didn't I do this a year ago?? (One Caveat!)12/5/2011
I've watched these for over a year, then took the plunge. Checked 3 times whether my number could be ported. Very disappointed to find that it couldn't be-- our local monopoly. Forced to take number in nearby town, long distance for others locally to call. That issue aside, the box is amazing. It activated the caller ID in my cordless phones. Super simple to activate and work. Intuitive buttons. Your web account handily tracks all calls. The box speaks all callers and numbers. Would be PERFECT to bring back your "land line" or for businesses wanting to add 1 or 2 lines (+$10/mo). You can fax by entering *99 before calling. The first couple weeks, all calls crystal clear. I've gotten a couple where the other party complained, BUT it might have been on their (cell phone) end. I have heard a few echoes during calls, but oddly they diminish as call proceeds. I figure I should get a UPS for router, Telo, and phone base to keep service during power outages. Perfect if you are about to move and wish to keep your number. It's portable anywhere in US! The number travels with the box's MAC. No setup every again; just plug to high speed connection. Usage is VERY transparent; pick it up and dial. Overall very impressed and will pay for itself in 8 mos. (Monthly bill has reduced to $3.47.) Wish like the online book could sync with major phone brands, but only can be done with the Telo handset. This would really take wizardry, but hey, this thing is wizardly already ?
What are you waiting for...11/9/2011
If you are like our family and still need to have a phone in the house (in addition to a cell phone) then this is the best, low cost option out there. After the initial cost of this VOIP system (and Ooma phone if interested) you only pay for the cost of the tax fee; mine is a whopping $4.28 per month; you can opt out of the premier service if not interested. Device and phones were easy to set up; ours is connected to our wireless router. Sound quality is excellent so far; better than vonage which I left for Ooma. I read Arti's review and happily can say that we did not have any issues with the number porting; it took only 4 days not the 3 weeks Ooma suggests and we had clear, descriptive emails from Ooma during the porting period. So, what are you waiting for?
If you have the premium service, ~$10/month extra, the feature I like the best is having my cell phone (or any other phone number) ring and take calls simultaneously when my home number is called! Also adjust the number of rings before voicemail. The telemarketers hang up first, I set it to wait 30 seconds!
Certainly worth the upfront costs7/17/2011
Let me get the bad out of the way first. The number porting experience was atrocious. The problem boils down to too little communication with Ooma to let you know where you are in the process, what needs to be done, and the actual port date took 3 days, not one. It also doesn't show who's calling you when you're already on the line with someone else. And, the speaker in our Telo base just died, but they seem very responsive to fix/replace that, so... None, of these are show-stoppers. With that out of the way, we really like the service. It's certainly comparable to the other service we used, but so much less costly. The voice quality has been excellent with only very infrequent issues. We have small monthly tax fee and then the one annual tax, which is also relatively small. We'll easily recoup the cost of buying the unit within the first 8 months, and that's because we signed up for the premium service. With taxes and all else, that still runs over twenty less than what we were paying our other VOIP service. One thing that would certainly improve the service would be showing who is calling through on call-waiting. It doesn't show anything, so you don't know if it's worth interrupting the call you're on.
I owned my Ooma for 15 months (3 months past the warranty). Until this week, it was terrific. Clear and reliable. This week it quit working and after 3 days of trouble-shooting with Ooma technical support, they determined that the software was corrupt. I figured that they'd take it back, work their magic, charge me a hefty fee and I'd be back in business. Boy was I wrong. They will not fix it but if I buy another $200 telo, they will let me keep my phone number. Ooma has a great idea but their support and durability completely sucks. If you know you'll only get a year or so out of the hardware, then you shouldn't complain. I thought I was buying hardware for 5-10 years of use, so it was a no-brainer at the time. I am very careful with all of my electronic hardware. I did nothing to contribute to the Ooma failure. Ooma support admitted that they have no idea why it crashed. Buyer Beware!!!!
I pulled fromt he box, plugged into my cable modem and it was working within 5 minutes. The calls have been perfectly clear and I am really impressed. I moved into a new apartment without any phone service and viola, OOMA gets the job done. Best deal with buy.com... Bravo!
Kiss your phone bill goodbye10/29/2010
Got our Oooma about three months ago and we're loving it so far. We elected to port our phone number, which was a lengthy process to put it mildly. But now it's taken care of and we love saving $ and saying adios to our phone bill.
Bye bye, phone bills!10/24/2010
The Ooma Telo is a great way to reduce expenses. Based on my old phone bill, the Telo will have more than paid for itself in one year. I just hope that it lasts a good, long time! It was fairly easy to set up according to the step-by-step manual and the call quality is great. The only thing that hasn't been great is that number porting takes a while (about 3 weeks), but that's not Ooma's fault. All in all, a great buy. I wish I would've found out about it earlier!
Great phone system!4/21/2010
I ported my phone number over from AT&T within 3 weeks time. I used the Ooma with my landline before the number port was complete. I did have to switch my AT&T DSL from the current kind to a DIRECT DSL which costs about $5 more per month since I do not have a local package with them. Also note that some of the features of the Ooma are only available if you purchase their Premiere package for $9.99 a month. The FREE package comes with call waiting, caller ID, and voice mail. Other features are available under the Premiere package. Another great feature is the ability to check your voice mail from any computer via the website (this can be done on your smart phone as well). One issue we have is faxing. According to the set-up manual, if you have a separate router and modem, faxing should not be a problem. It also says it MIGHT work with a single router/modem. In our case, the faxing does not work. Most of the things we would need to fax can be scanned and sent via email anyway so no big deal for us. I had no problems installing the system. I hooked it up with one of my own cordless phone systems with 3 handsets and it works beautifully. I have not had to use customer service so I can't speak on that. All the information and help I needed, I got from the website and forums available on their website. I've been using it for about 2 months now and I LOVE IT! I highly recommend it.
It was a pretty quick setup. Works as well as if not better than my old phone company and that's with my basic DSL internet. It has voice mail and caller ID right out of the box. Doesn't get in the way of my internet session when I receive a call. Best of all I now have free phone service.
Read lots of reviews. One thing I never was sure of was about call forwarding, which I later found was a Premium item. But the unit installed fast and I used the Wall connection to keep my old service active for receiving call until my number ports in a month or so. Essentially you plug the telephone wire into the connector on the Ooma called Wall, your phone system into the Phone jack on the unit, and this allows you to place calls using Ooma, receive calls using the existing telephone wiring to your house. Calls were clear even though I unhooked one of four computers from the router, plugged in the Ooma, and connected that computer to the Ooma so it is still on the network. Ooma was ready with a steady Blue Icon on top in about five minutes. I had already activated the account using the Activation Code on the Ooma label using my computer, so no reset was necessary once I plugged in all the cables and the power cord. The cord connection was secure on my Ooma, not as some reported in previous reviews I read. I changed my preferences, and decided on the Premium service for at least a year for $80 more since I was porting a number that normally would cost #40, free with Premium (I wanted call forwarding and multi-ring that also allows me to answer calls with my cell phone). For $10 a month it seems reasonable since I was paying $70 for less features. So far I am very pleased! Can't wait to get rid of the phone carrier and save $60 a month.
Everyone should get it.3/3/2010
Nothing better then This thing... Cablevision charged me $30/month. Time warner $40/month. Ooma -about $250/one time fee. then after a year $13/year. If you can't do the math stay with other company.
Worth the money3/1/2010
I have had Ooma for just over a year, and it is has worked flawlessly from day 1. It took me 25 minutes to set it up and it seemed pretty easy. The phone has excellent sound quality on both ends. I am very happy. I use my Ooma without problems and my internet provider is Verizon DSL.
No problems setting it up12/7/2009
I just went through the setup process and there were no problems at all. The instructions were clear and the service came up as promised. I am waiting for the porting of my land line and we will see how it goes once that is up and running. I am looking forward to dumping AT&T!
cost effective way to keep home phone11/27/2009
If you have reliable high speed internet service and are looking to keep a home phone # for cheap Ooma is probably one of the best ways to go. It is easily setup - plug it into your cable modem and router using the simple diagram. Go to their website to create an account. You can choose a new phone # or port over you current number for a fee. If you go with a new number you will be ready to use it in minutes. For me the quality has been nearly as good as my cable company's phone service was and since I have a reliable high speed internet service I've had no phone service issues in the 2 months I've been using Ooma. The quality is good, faxing has not been a problem, no need for a computer other than to manage you account or any special phone handsets. I have an all-in-one printer/fax that I plug the phone line from Ooma into then plug the phone line out into the main base of the 2.4GHz wireless handsets I have. You can listen to voicemail online, using your phone by calling into voicemail like you would your cell phone or just pushing play on the Ooma device like you would an old fashioned answering machine. The best thing is there is no additional cost once you buy the box - all the main features you'd expect are included like voicemail and caller id. If you want some of the extra premier features such as 3 way calling, special rings, block lists, etc. you can get that for just $9.99/month. Their website lays out the included features and the premier features. I was asked about hooking up a home alarm since I do not have one I did not look into this but sure its on their website and if not just ask them. I tell people try it and if it doesn't work for you then just return it. Overall probably on of the best cost effective ways to keep that home phone.
Setup was a hassle11/17/2009
So far the only problem with this unit was setting it up. The limited instructions provided and available online were confusing, misleading and even wrong. It took several hours and 3 three phone calls to technical support before I finally found someone that knew what they were doing. After that all went well. Seems to work just fine once connected.
Advance Features / Less Money10/24/2009
Ooma offers more for less. I have the older style Ooma base and the remote Scout. Being skeptical at first I kept my landline as a backup for a couple months, to make sure Ooma service worked. It did. I then signed up for their premier service that runs about $15 a month, offers a second line, and some cool advanced features you can configure from your computer. With both Local and Long Distance supplied by Ooma I am now saving about $25 a month, so my breakeven will be in around 9 months. Ooma customer service has been excellent. Now, if they could come out with a multi-line version, I still have phone lines that I have to pay the phone company, and Ooma only allows 1 line per router.
TELO / HUB / OOMA REVIEW10/13/2009
I have been a customer of OOMA for over a year. I have owned MagicJack and played with Vonage and of course the Bell system. Originally, I was concerned about the longevity of OOMA. But at a savings of $40 a month compared to Bell, I took the plunge. You do the math. I broke even after 7 months. Second was the call quality. It's internet dependent so bandwidth can be an issue, but not if you let IT control the house bandwidth by putting it FIRST in line, before your router. I haven't had a problem since I did that. It is land line equivalent. Outtages are few. Maybe once in a year for an hour or so. Connections are perfect 99% of the time. I also now own Telo. It's a bit of a different concept. I have two scouts with the HUB. Telo uses handsets to duplicate the function of the scouts and those aren't out yet... but the call quality is identical to the HUB with some pretty flashy lights and touch switches instead of push switches. Interesting USB port on the TELO (support charging?) and talk of support for blue tooth. And, obviously, it acts as a base station for cordless handsets without having to plug a handset base into it. COST: There are some costs associated with this beyond the hardware purchase. It will cost you about $120 a year. (yes, $10 a month) to get all the features including a second voice line and second phone number. The "Core" services (telephone dial tone with caller ID) will cost $12 a year or so if you don't want the second line, etc. Check to see what you need and the break even point. Just do the math. OOMA appears to be charging forward and not in any hurry to disappear. VONAGE is expensive and you keep paying LOTS ($25 a month minimum). MagicJack is computer dependent (OOMA and VONAGE are not). I let my one year subscription expire with MagicJack. I wish I hadn't spent money on it. It's good as an emergency phone, but with a good Cell plan... who needs it. Cable company voice comes out to be $25-30 a month when you calculate their discount disppearing. So if you are looking for dependable and inexpensive VOIP home phone service, OOMA is the best and least expensive as far as I am concerned. It takes a 6-8 months to break even, but.. I plan on using a land line for a bit longer than that. I can't wait to buy a couple of handsets.
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