Operations Management is concerned with the management of people and the customer processes that involve the study of the design, planning and control of these processes. This module is aimed at second year undergraduate students in the UK and complements operational research areas.
"Operational Risk Management" offers peace of mind to business and
government leaders who want their organizations to be ready for any contingency, no matter how extreme. This invaluable book is a preparatory resource for when times are good, and ...
Cruise Operations Management provides a comprehensive and contextualised overview of
hospitality services for the cruise industry. As well as providing a background to the cruise industry, it also looks deeper into the management issues providing a practical guide for ...