Great customer service, Optima lamp worked 100%
After a whole week of waiting for my projector lamp to arrive, I realized the post office had lost the package. When I emailed buy.com about it, they responded promptly. They called my local usps office to confirm it was lost, then proceeded to ship me a new lamp asap. I didnÃ¢â‚¬â„¢t even need to haggle with them. The product was received on time and I will definitely shop buy.com again.
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