Plantronics CS55 Wireless Earset With Lifter - 69702-06

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AVERAGE RATING
5 out of 5
5
26
4
5
3
1
2
0
1
0
Total Reviews
32
4.8
Overall Satisfaction
4.8
Value
4.8
Ease of Use
4.8
Performance

I used a Plantronics wired headset for years, and it always had a hum in it. This one does not hum hooked up to the same old phone system. For that I am grateful! I have had a challenge finding the perfect balance with the ear piece volume (hearing callers) and also hearing myself talk. At first it was a little distracting to hear myself prominently in the earpiece, but maybe it will help me not talk so loud and disturb others in the office. ///// The hookup was easy for me and installing the handset lifter was no problem — I highly recommend the handset lifter. The range is great, no static or interference. I've had no complaints from callers about hearing me --- even when there was excessively loud people in the next office. ///// Features missing: A way to make the headset beep so I can find where I have laid it down :-) and an out of range beep that maybe could keep me from driving away from the office with it on my ear. It's easy to forget you have it on :-) Although, it took me a day to realize that the “ear-hooks” are bendable and can be made comfortable but you have to work at it. ///// One other feature I wish it had was a switch on the base to start & end calls. My hands are always on the phone to dial, but then I have to reach up to the ear to use the headset. ///// Overall, I'm glad I bought this and I'll add that Buy.com delivered flawless service.

-PDL quote

...your installation and useage plan conforms with the CS55's limitations. Before committing to purchase of a Plantronics Wireless System, check the Plantronics website regarding compatibility with your model of telephone; if your exact phone is not on the list, don't guess- call and ask to confirm the headset/lifter is considered compatible! Issues with phones not approved can be erratic behavior and unacceptable performance, i.e. taking 5-15 seconds before answering, frequent loss of enrollment with base, etc. Other Cons: -Interference- Low tolerance of nearby electronics, including PC's, monitors, and even the host phone. -Instructions suggest locating base at least 6 inches from host phone, yet w/lifter used handset cord must loop through base, creating a sprawling desktop cordset issue that lacks a clean solution. -While voice volume is very adequate, the Incoming Call & Mute notification tones are hard to hear unless in a very quiet environment and could comfortably be much louder. (The average noise from a nearby running laser or inkjet printer is enough to almost cover the tones; likely to be missed totally around an upright vacuum, a few typewriters or overlapping busy office noises in a cubicle-style setting.) -The lifter attaches by foam tape on 2 faces 90 degrees to each other, making any adjustment after contact near nil; creating extension "pull-tabs" to expose the tape with the lifter nearer to contact will help you avoid trouble. -Mechanical Lifter apparatus works, but seems strangely outmoded and would benefit greatly from some design updating to improve smoother, quieter operation & streamlining to reduce the footprint. A means of digitally managing call negotiation, totally replacing the mechanical would be even better. -Three size plastic molded ear clips included; not the most uncomfortable I've found but a shape-able coated wire clip would be a great improvement for inclusion with a system of this level sophistication where earpieces are often planned for office use and worn for extended periods. The Pros: -When used with a compatible phone and a minimum of nearby signal conflicts, the reception and mic/speaker performance is truly admirable; callers hear a crisp, clean voice with zero echo or other annoyance that would suggest your not talking on a quality corded handset. -The earphone has a better-than-most speaker & controls are fairly easy to use, offering good adjustment of volume as well as added fine tuning sound controls on the base. -Plantronics Customer Service and Technical Support still operate with the old idea of being helpful to the consumer, and easy to reach live support without first wading through a lengthy, dissuasive auto-attendant.

-Anonymous quote

Works Great - missing 3 features

by PDL on 9/15/2006

I used a Plantronics wired headset for years, and it always had a hum in it. This one does not hum hooked up to the same old phone system. For that I am grateful! I have had a challenge finding the perfect balance with the ear piece volume (hearing callers) and also hearing myself talk. At first it was a little distracting to hear myself prominently in the earpiece, but maybe it will help me not talk so loud and disturb others in the office. ///// The hookup was easy for me and installing the handset lifter was no problem — I highly recommend the handset lifter. The range is great, no static or interference. I've had no complaints from callers about hearing me --- even when there was excessively loud people in the next office. ///// Features missing: A way to make the headset beep so I can find where I have laid it down :-) and an out of range beep that maybe could keep me from driving away from the office with it on my ear. It's easy to forget you have it on :-) Although, it took me a day to realize that the “ear-hooks” are bendable and can be made comfortable but you have to work at it. ///// One other feature I wish it had was a switch on the base to start & end calls. My hands are always on the phone to dial, but then I have to reach up to the ear to use the headset. ///// Overall, I'm glad I bought this and I'll add that Buy.com delivered flawless service. Read More

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Cordless is the best

on 9/22/2006

I had the CA-10 before which had a cord from the headset ot a bettery pack. This one is much better without the cord, and works perfectly with the lifter. Read More

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Product Overview

Superior digital sound meets office mobility

The Plantronics CS55 wireless headset system combines the clarity of traditional corded technology with the mobility of wireless, so employees can move around the offi ce to wherever business takes them—without interrupting or missing a call. Continuing our tradition as a technology leader, Plantronics presents CS55 as the first headset in the United States to implement 1.9GHz voice-dedicated wireless technology. The convenient CS55 delivers:

  • The freedom of mobility. Mobile multi-tasking—conferring with colleagues, walking to the printer, pouring a cup of coffee—need not interrupt important calls up to 300 feet from a desk phone.
  • Superior quality, secure communications. Voice-dedicated 1.9GHz DECT technology provides uncompromised audio quality and the lowest probability of interference.
  • All-day availability. The CS55 gives workers 10 hours of unencumbered talk time and the option of remote answering, so they never miss calls when away from the workstation.
  • Crystal-clear conversation. An extended boom and noisecanceling microphone fi lter out background noise, so listeners hear conversations clearly.
  • Customizable comfort. Both stylish and comfortable, the CS55 can be converted to over-the-ear, over-the-head or behind-thehead styles.

    Includes HL10 Handset Lifter

    The HL10 Handset Lifter adds the convenience of one-touch answering and ending calls while away from your desk by automatically lifting your deskphone handset when a call comes in.

  • Specifications

    Manufacturer Plantronics
    Mfg Part# 69702-06
    SKU 202147346
    UPC 017229120044
    UPC 14 00017229120044
    Features
    Talk Time - Up to 10 hours
    Standby Time - Up to 50 hours
    Range - Up to 300 ft.
    Operating Frequency - 1.9GHz DECT
    SAR - Base = 0.0055W/kg; Headset = 0.0015W/kg
    Security/Privacy - 64-bit digital encryption
    Headset Microphone - Noise-canceling
    Headset Weight - 26 grams
    Headset Controls - Volume, mute, call answer/end
    Battery Type - Lithium Ion Polymer
    Battery Recharge Time - 1.5 hours (80%) / 3 hours (100%)
    Operating Temp Range - +4°C (39°F) to +44°C (111°F)
    Compatibility - Most offi ce or PBX-based telephones
    Wearing Styles - Convertible: over the ear, over the head, behind the head (with accessory neckband)
    Tech Specs
    Earpiece Controls Volume / Mute / Call/Answer/End
    Manufacturer Plantronics, Inc
    Product Type Earset
    Brand Name Plantronics
    Manufacturer Part Number CS55/HL10
    Packaged Quantity 1
    Product Name CS55 Wireless Earset With Lifter
    Manufacturer Website Address www.plantronics.com
    Earpiece Type Monaural
    Earpiece Design Over-the-ear
    Microphone Design Boom
    Microphone Technology Noise Canceling
    Compatibility Office or PBX-based telephones
    Additional Information Talk Time: Up to 10 hours Standby Time: Up to 50 hours Battery Type: Lithium Ion Polymer Features: Enjoy the flexibility of three convertible styles 64-bit digitally encrypted security Battery Recharge Time: 1.5 hours (80%) 3 hours (100%)
    Package Contents CS55 Wireless Earset With Lifter Interchangeable, reversible earloops for perfect fit on either ear Over-the-head headband for stability
    Weight 0.92 oz
    Connectivity Technology Wireless
    Operating Distance 300 ft
    Standard Warranty 1 Year

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