I was having a serious problem with earpiece volume being too loud on my digital office phone, and the telco experts finally said to "get a headset." I had tried them in the past and hated them. But I gave this Plantronics 84691-01 model a try, and after a month of use, I'm keeping it. The sound quaility and volume in my ear is much better, the range is excellent, and my callers say my voice sounds better with this device. It takes some getting used to, for sure, and it looks strange sitting in the charger, but I got over that. This thing is really good and worth the money for me.
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