Polycom C100 Communicator - 2200-44140-001

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2 out of 5
Total Reviews
Overall Satisfaction
Ease of Use

Did I get a lemon?

by Steve on 6/10/2008

The speaker is fine. There's nothing special about it though. The microphone is the problem. The volume was extremely low! I did not realize this until the other side kept asking "What? I can't hear you!" So I checked the microphone volume settings. They were set to the highest levels. I then tried it with the same computer settings but with my old Logitech videocam, and the microphone was great! If you test the microphone's volume with Windows, from 1 foot away the level goes up only about 4 bars with the C100. With my cheaper Logitech, the bars go all the way to the top even when the microphone is further away at 3 feet. There's no comparison! Customer support is very slow. For this device, you can't talk to a tech support person live. You have to communicate by their online tech support. It's basically one message per day -- you right a message, you get a response the next day, you reply immediately, you get a response the next day.... I tried several suggestions and tests by tech support over a one week period and they finally told me to return it to them and they would send me out a new one within 30 days. By that time, the 14 day return policy from Buy.Com had lapsed. So I had no choice but to return it to Polycom. I'm still waiting for my replacement product. I want to know if I just got a lemon, or if the design of this product is such that the microphone performance is poor. I don't think this would be the case. Polycom is supposed to be a superior audio product, so I am hoping I just got a lemon. Stay tuned... Read More

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Superb product

by Greg Howard on 8/19/2008

Excellent sound quality ( I was very surprised by how clear it was), easy to use and setup and very lightweight and portable (can fit into most pockets). This is yet another great quality Polycom product. I don't know of any other device that delivers sound great sound quality and fits the specs like the Communicator. My only small suggestion would be to add an LCD screen with some specs about the call in progess. For any true road warrior or person that travels alot, this makes the perfect additional for the mobile office and works very well with Skype. Read More

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Product Overview

Enjoy the ultimate hands-free calling experience from your PC with Polycom Communicator. Based on the same technology used in the legendary Polycom line of triangular SoundStation conference phones, Polycom Communicator enables crystal-clear, natural conversations without echoes or feedback. Enjoy the freedom of not wearing your headset for hands-free calls, or plug into the built-in stereo headphone port for private conversations.


Manufacturer Polycom
Mfg Part# 2200-44140-001
SKU 204357374
UPC 610807524212
UPC 14 00610807524212
Product Type IP Phone / IP Phone
Color Charcoal Gray / Charcoal Gray
IP Phone Technology VoIP / VoIP
Brand Name Polycom / Polycom
Form Factor Handheld / Handheld
Manufacturer Polycom, Inc / Polycom, Inc
Product Model C100 / C100
Product Name C100 Communicator / C100 Communicator
Product Line Communicator / Communicator
Manufacturer Part Number 2200-44140-001 / 2200-44140-001
Package Contents C100 CommunicatorIntegrated USB cableNeoprene carry caseUser guide / C100 CommunicatorIntegrated USB cableNeoprene carry caseUser guide
Limited Warranty 1 Year / 1 Year
Weight (Approximate) 5.40 oz / 5.40 oz
Tech Specs
Buttons & Keys Key - Call Pick-up/Hang-up / Key - Application Launch / Key - Volume Up/Down / Key - Mute
Product Type IP Phone
Manufacturer Part Number 2200-44140-001
Manufacturer Website Address www.polycom.com
Manufacturer Polycom, Inc
Product Model C100
Product Name C100 Communicator
Brand Name Polycom
Additional Information Features: Polycom HD Voice, with industry-leading echo cancellation and full duplex technology Integrated button controls for a seamless user experience Two High-Quality Stereo Microphones High-Fidelity Speaker Ultimate Portability Easy to Use Audio Enhancements: Automatic Gain Control Dynamic Noise Reduction Gated microphones with intelligent switching
Package Contents C100 Communicator Integrated USB cable Neoprene carry case User guide
Dimensions 0.85" Height x 3.24" Width x 5.25" Depth
Weight (Approximate) 5.40 oz
Color Charcoal Gray
Form Factor Handheld
IP Phone Technology VoIP
Standard Warranty 1 Year
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Recent Product Reviews

Superb product by Greg Howard on Aug 19, 2008

Did I get a lemon? by Steve on Jun 10, 2008