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Quality Inspired Management : The Key to Sustainability (Hardcover)

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Product Overview

"QUALITY INSPIRED MANAGEMENT: THE KEY TO SUSTAINABILITY, 1/e"presents a unique and comprehensive, systems view of quality, emphasizing the importance of satisfying all stakeholders, not just customers or investors. It offers an innovative framework for considering key issues such as green/environmental business, HR/employee needs, community/civic obligations, ethics, customer-centricity, and the growth of services. It bridges the gap between broad issues such as strategy, organization, and human factors, and the focused need for hard statistical data. Organized for maximum readability and instructional flexibility, it can be used with diverse syllabi and audiences, enabling students to contribute in roles ranging from manager to Six Sigma team leader.

Specifications

Publisher Prentice Hall
Mfg Part# 9780131197565
SKU 212646172
Format Hardcover
ISBN10 0131197568
Release Date 1/20/2010
Product Attributes
Book Format Hardcover
Number of Pages 0623
Publisher Prentice Hall
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