Raving Fans : A Revolutionary Approach to Customer Service (CompactDisc)

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Product Overview

A new CD version of the popular guide to business management shows listeners how to define a vision, learn what a customer really wants, institute effective customer service systems, and turn customers into raving (and spending) fans. Read by Rick Adamson, Kate Borger, & John Mollard. Book available. *Author: Blanchard, Kenneth/ Bowles, Sheldon/ Adamson, Rick (NRT)/ Borges, Kate (NRT)/ Mollard, John (NRT) *Subtitle: A Revolutionary Approach to Customer Service *Publication Date: 2004/01/01 *Binding Type: Recorded Book - CD *Language: English *Depth: 0.50 *Width: 4.75 *Height: 5.50

Specifications

Publisher Random House
Mfg Part# 9780739309537
SKU 33928340
Format CD
ISBN10 0739309536
Release Date 1/1/2004
Product Attributes
Book Format Audio Cassette - Abridged / Audio CD - Abridged
Number of Pages 0
Publisher Random House Audio

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