Sony Basic On-site - SA81/A3-NB

Customer Reviews   Write a Review

Be the first to review this item and earn 25 Rakuten Super Points™

Product Overview

Sony knows that data is one of the most important assets of your business. To help protect that data and keep your downtime to a minimum, Sony offers extended service plans which give you the flexibility to customize your service coverage as you need it.

Specifications

Manufacturer Sony
Mfg Part# SA81/A3-NB
SKU 10408265
UPC 027242611245
UPC 14 00027242611245
Features
Product Type Service
Manufacturer Part Number SA81/A3-NB
Service Name Basic
Manufacturer Sony Corporation
Brand Name Sony
Provided Support Phone Support
Service Description 8.5x5
Service Duration 1 Year
Service Location On-site
Service Main Type Maintenance
Service Sub Type Physical
Service Response Time (Next Business Day)
Tech Specs
Product Type Service
Manufacturer Part Number SA81/A3-NB
Manufacturer Website Address www.sony.com
Service Name Basic On-site
Manufacturer Sony Corporation
Brand Name Sony
Additional Information This service plan is for resale to business and corporate end users only, and under no circumstances should this be sold to individual consumers.
Product Support LIB-81/A3 AIT Library with 1 AIT-3 Drive
Provided Support Parts & Labor / Phone Support
Region Availability Sony will provide service and support for Sony Storage products physically located within the continental U.S. only.
Response Time ( Next Business Day )
Service Availability 8.5 Hours/Day x 5 Days/Week
Service Description 8.5x5
Service Details Basic On-site Service: The Basic On-Site Service Plan provides for the repair or replacement of defective equipment at the customer site. It covers the cost of all replacement parts (including AIT Tape Drives, labor, travel, packaging, and shipping expenses). Under this plan, a trained field engineer will provide technical phone support to assist in the diagnosis and resolution of the customer's equipment problem. If Sony determines that the equipment is defective, Sony endeavors to provide on-site service within the next business day of receiving the customer's call. All service and support is available five (5) days per week (Monday-Friday, excluding Sony's observed holidays) during normal Sony business hours (8:30 AM through 5:00 PM local time).
Service Duration 1 Year
Service Type Parts & Labor - Physical Service
Service Location On-site
loading
Sold Out
Sorry, you missed the deal!
This product is currently not available.
ADVERTISEMENT
Promotions & Offers (1)
  •  custom promo
    5% Back* Sitewide with Promo Code Rewardme *See page for details
ADVERTISEMENT
ADVERTISEMENT