Supporting Users And Troubleshooting Desktop Applications on Microsoft Windows XP : MCDST Self-Paced Training Kit (Exam 70-272) (Hardcover) - Glenn, Walter/ Northrup, Tony

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Product Overview

Help maximize your performance on Exam 70-272, one of two required exams for the Microsoft Desktop Support Technician Certification (MCDST), with this all-in-one training kit. Fully updated for Windows XP Service Pack 2, this kit packs the tools and features exam candidates want most--"including in-depth, self-paced training based on final exam content; rigorous, objective-by-objective review; exam tips from an expert, exam-certified author; and a robust testing suite. It also provides real-world scenarios, case studies, and troubleshooting labs for the skills and expertise you can apply to the job. Focusing on building your ability to resolve end-user incident requests about applications running on the Microsoft Windows XP operating system in the corporate or home environment, this official study guide covers configuring and troubleshooting applications, including Microsoft Office programs and Microsoft Internet Explorer; resolving issues related to usability and application customization; configuring and troubleshooting connectivity for applications; and configuring application security features. Ace your exam preparation by working at your own pace through the lessons, hands-on exercises, and practice tests. The flexible, best-of-class test engine on CD-ROM features 425 practice questions. Choose timed or untimed testing mode, generate random tests or focus on discrete objectives or chapters, and get detailed explanations for right and wrong answers--"including pointers back to the book for further study. You also get a 180-day evaluation version of Windows XP software and other resources on the CD--"making this kit an exceptional value and a great career investment.

Specifications

Publisher Microsoft Pr
Mfg Part# 9780735622210
SKU 31280207
Format Hardcover
ISBN10 0735622213
Release Date 10/26/2005
Links
Product Guide Click Here for the Microsoft Store
Features
Manufacturer Microsoft Corporation
Manufacturer Part Number 9780735622210
Manufacturer Website Address www.microsoft.co.uk
Product Name Supporting Users and Troubleshooting Desktop Applications on Microsoft Windows XP (Exam 70-272) MCDST Self-Paced Training Kit
Author Walter Glenn / Tony Northrup
Tech Specs
Manufacturer Microsoft Corporation
Manufacturer Part Number 9780735622210
Manufacturer Website Address www.microsoft.co.uk
Product Name Supporting Users and Troubleshooting Desktop Applications on Microsoft Windows XP (Exam 70-272) MCDST Self-Paced Training Kit
Brand Name Microsoft
Additional Information Kit includes:
Author Walter Glenn / Tony Northrup
Published Date 28 September 2005
Overview Maximize your performance on the exam by learning how to:
Number of Pages 800
Product Attributes
eBooks Kobo
Book Format Hardcover
Edition 0002
Number of Pages 0772
Publisher Microsoft Press
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