|| Offers heterogeneous host platform support across Windows (now including Vista), Linux, and Mac OS X Universal; all hosts can also be accessed from Microsoft Pocket PC devices or Web browsersEnables simple, secure connection to remote devicesSimplifies working across multiple platformsEnsures high security with encryption and password protectionSmart card authentication:Supports all PC/SC-compliant smart cards.Native whiteboard support provides a two-way communication tool for a technician and an end user to collaborate. Standard drawing features are used to mark the screen for both users to see.Simple and quick file transfer:Use standard copy and paste commands to initiate file transfer.Easy management of multiple sessions:A dedicated tab displays thumbnails of all active sessions when multiple sessions are open. This thumbnail view allows users to jump directly to a session by clicking on the thumbnail or by navigating with keyboard shortcuts.Support for multiple authentication types:Now a single host configuration can use two authentication types. For example, Microsoft Active Directory users and local administrators can both authenticate to the same host.Better performance in large Active Directory environments:Searching for users in large Active Directory environments is less time-consuming. Users can be added directly through an edit box and validated. Local and administrator groups can be added to other authentication types.More log details to meet compliance needs:Logging, reporting, and notification have been enhanced. FQDN of computers in session, IP addresses, logged-in user names, keyboard and mouse status changes, and additional chat conversations are also logged.