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Symantec pcAnywhere v.12.5 Host & Remote 1 of 1
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Description
 

Product Details:

Mfg Part#: 14530018
Sku: 209847372
UPC: 037648639972
UPC 14: 00037648639972
Sales Rank: 1138
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Symantec pcAnywhere 12.5 is the world's leading remote control solution. It lets you manage computers efficiently, resolve helpdesk issues quickly, and connect to remote devices simply and securely. New features include smart card authentication and native whiteboard support, while continuing to enable remote users to find, connect to, and control the hosts they need.

Features
Tech Features Product Type Software
Tech Features Distribution Media/Method CD-ROM
Tech Features Manufacturer Part Number 14530018
Tech Features Manufacturer Symantec Corporation
Tech Features Product Name pcAnywhere v.12.5 Host & Remote
Tech Features Brand Name Symantec
Tech Features License Quantity 1 User
Tech Features Platform Supported PC
Tech Features Features Quick Connect Applet:
  • Very intuitive and intelligent access to frequently used functionality
  • Preserve authentication so connecting to the same resource again is just one click
  • Automatically deploy host . If the machine that technician is trying to connect to does not have pcA host installed, then the app will automatically deploy a pre-configured host and establish connection
  • If pcA services on the host have stopped for some reason, the app automatically starts the services and then establishes connection
  • Native Whiteboard Support:
  • Two-way communication between technician and end-user using standard drawing tools allow either user to highlight items on the screen
  • Logging, Reporting, and Notification:
  • FQDN of computers in session, IP addresses, logged in user names, keyboard/mouse status changes
  • Additionally chat conversations are also logged
  • Logging to NS database allows detailed reports and helps meet Compliance requirements
  • Smartcard Authentication:
  • Supports all PC/SC compliant smart cards (standard on newer versions of Windows)
  • Multi-Monitor Selection:
  • When the host has multiple monitors configured, a user on remote side can choose to view any one or all monitors at a particular time during the session
  • In addition, up to eight monitors on host side are supported
  • Thumbnail View of Active Sessions:
  • When multiple sessions are open, a dedicated tab displays thumbnails of all active sessions
  • User can directly jump to a session by clicking on the thumbnail
  • Primary and Secondary Authentication:
  • Earlier versions of pcA supported only one type of authentication to be active at any time. 12.5 additionally allows Local\Administrator group to be added to other authentication types
  • Therefore, if a host is configured with a pcAnywhere user, then enabling secondary authentication will also permit authentication of all users belonging to the Local Admin group
  • Host Invitation Improvement:
  • pcAnywhere simplifies the process for users to request help from an administrator by using a host invitation
  • When a user needs help, they can choose to send a host invitation
  • The host invitation will automatically populate their SMTP mail client
  • Customizable Toolbar:
  • Administrators can simplify the remote control session interface by customizing it to display on the options used most often
Tech Features Software Name pcAnywhere v.12.5 Host & Remote
Tech Features Software Sub Type Remote Management
Tech Features Software Main Type Network & Communication
Tech Specs
Tech Specs Product Type Software
Tech Specs Distribution Media/Method CD-ROM
Tech Specs Manufacturer Part Number 14530018
Tech Specs Manufacturer Website Address www.symantec.com
Tech Specs Manufacturer Symantec Corporation
Tech Specs Product Name pcAnywhere v.12.5 Host & Remote
Tech Specs Brand Name Symantec
Tech Specs License Quantity 1 User
Tech Specs System Requirements Processor:

  • Windows x64 (AMD64 or EM64T)
  • Operating System:

  • Windows Vista (Home Basic, Home Premium, Business, Enterprise, Ultimate)
  • Windows XP Home and Pro, Windows XP Tablet and Media Center Edition
  • Windows XP Embedded and WEPOS
  • Windows 2000 Pro/Server/Adv Server
  • Windows 2003 Server (Standard and Enterprise)
  • Windows Server 2008
  • Tech Specs Platform Support PC
    Tech Specs Features Quick Connect Applet:

  • Very intuitive and intelligent access to frequently used functionality
  • Preserve authentication so connecting to the same resource again is just one click
  • Automatically deploy host . If the machine that technician is trying to connect to does not have pcA host installed, then the app will automatically deploy a pre-configured host and establish connection
  • If pcA services on the host have stopped for some reason, the app automatically starts the services and then establishes connection
  • Native Whiteboard Support:

  • Two-way communication between technician and end-user using standard drawing tools allow either user to highlight items on the screen
  • Logging, Reporting, and Notification:

  • FQDN of computers in session, IP addresses, logged in user names, keyboard/mouse status changes
  • Additionally chat conversations are also logged
  • Logging to NS database allows detailed reports and helps meet Compliance requirements
  • Smartcard Authentication:

  • Supports all PC/SC compliant smart cards (standard on newer versions of Windows)
  • Multi-Monitor Selection:

  • When the host has multiple monitors configured, a user on remote side can choose to view any one or all monitors at a particular time during the session
  • In addition, up to eight monitors on host side are supported
  • Thumbnail View of Active Sessions:

  • When multiple sessions are open, a dedicated tab displays thumbnails of all active sessions
  • User can directly jump to a session by clicking on the thumbnail
  • Primary and Secondary Authentication:

  • Earlier versions of pcA supported only one type of authentication to be active at any time. 12.5 additionally allows Local\Administrator group to be added to other authentication types
  • Therefore, if a host is configured with a pcAnywhere user, then enabling secondary authentication will also permit authentication of all users belonging to the Local Admin group
  • Host Invitation Improvement:

  • pcAnywhere simplifies the process for users to request help from an administrator by using a host invitation
  • When a user needs help, they can choose to send a host invitation
  • The host invitation will automatically populate their SMTP mail client
  • Customizable Toolbar:

  • Administrators can simplify the remote control session interface by customizing it to display on the options used most often
  • Tech Specs Software Name pcAnywhere v.12.5 Host and Remote
    Tech Specs Software Sub Type Remote Management
    Tech Specs Software Main Type Network & Communication
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