The Basics of Process Mapping (Paperback)

Author: Damelio, Robert

Customer Reviews   Write a Review

Be the first to review this item and earn 25 Rakuten Super Points™

Product Overview

Since the influential first edition of this volume, many more organizations have become familiar with and are using systematic improvement approaches such as Six Sigma or Lean, frameworks like the Capability Maturity Model Integrated (CMMIA(R)), and the Balanced Scorecard (BSC).

Thoroughly revised and updated to keep pace with new developments, this text explains how process maps and the processes they depict are often the foundation for all four of these approaches.

What to Expect:

  1. 75 new graphics
  2. Four completely new chapters--one of which explains seven principles and 29 guidelines for improving the flow of knowledge work
  3. An integrated example to illustrate all three maps a " the author shows you how each map may be used to add to your knowledge by providing a different "view" of the same work

Specifications

Publisher Taylor & Francis
Mfg Part# 9781563273766
SKU 206447780
Format Paperback
ISBN10 1563273764
Release Date 5/12/2011
Physical
Dimensions (in Inches) 9.25H x 6.25L x 0.5T
Product Attributes
Book Format Paperback
Edition 0002
Number of Pages 0173
Publisher Productivity Press

More Buying Options

Seller Infomation Price & Shipping  
Buy.com
$19.85 + $2.90 shipping
Condition: Brand New
In Stock, 45 Day Returns

Usually Ships within 1 business day
Add to Cart
Books2AnywhereUS $26.12 + free shipping
Condition: Brand New
In Stock
New Book. Shipped from US within 10 to 14 business days. Established seller since 2000.
Usually ships in 1 to 2 business days
Add to Cart
Synergy Data Inc $39.81 + $1.50 shipping
Condition: Brand New
In Stock

Usually ships in 1 to 2 business days
Add to Cart
loading
$19.85 + $2.90 shipping
$22.95 You save $3.10 (13%)
Earn 20 ($0.20) Rakuten Super Points™
What are Rakuten Super Points™?
Get rewarded when you shop! Earn 1 point per dollar spent. That's like getting cash back on every purchase. Easy to see matured points in checkout. Use points just like cash.
Learn More
Format: Paperback
Condition: Brand New
In Stock. Usually Ships within 1 business day
Please select an option to buy
Add to Cart

Sold By:  Buy.com
For Books, Music, Movies & TV place over $40 (before tax and shipping charges) of eligible products in your shopping basket. Not valid with marketplace products, other restrictions apply.
ADVERTISEMENT
Promotions & Offers (1)
  •  custom promo
    5% Back Sitewide with Promo Code REWARDME at Checkout - Ends 8/31/15 *See page for details
ADVERTISEMENT
ADVERTISEMENT