Ships from/sold by
See All Buying Options
Author:  Robert Damelio
Earn Rakuten Super Points™: Write a Review
Sorry, this selection is currently unavailable.
The Basics of Process Mapping Damelio, Robert  1 of 1
(Save 13%)
$19.85 + $2.90 SHIPPING
EARN 20 RAKUTEN SUPER POINTS™ Rakuten Super Points™
What are Rakuten Super Points™?
Get rewarded when you shop! Earn 1 point per dollar spent. That's like getting cash back on every purchase. Easy to see matured points in checkout. Use points just like cash.
Learn More
FORMAT: Paperback
IN STOCK: Usually Ships within 24 hours
3 New and Used
See all sellers
45 day return policy
More Buying Options

Learn more about The Basics of Process Mapping:

Format: Paperback
ISBN-10: 1563273764
ISBN-13: 9781563273766
Sku: 206447780
Publish Date: 5/12/2011
Pages:  173
Edition Number:  2
Age Range:  NA
See more in Quality Control

Since the influential first edition of this volume, many more organizations have become familiar with and are using systematic improvement approaches such as Six Sigma or Lean, frameworks like the Capability Maturity Model Integrated (CMMIA(R)), and the Balanced Scorecard (BSC).

Thoroughly revised and updated to keep pace with new developments, this text explains how process maps and the processes they depict are often the foundation for all four of these approaches.

What to Expect:

  1. 75 new graphics
  2. Four completely new chapters--one of which explains seven principles and 29 guidelines for improving the flow of knowledge work
  3. An integrated example to illustrate all three maps a " the author shows you how each map may be used to add to your knowledge by providing a different "view" of the same work

Product Attributes

Product attributeBook Format:   Paperback
Product attributeEdition:   0002
Product attributeNumber of Pages:   0173
Product attributePublisher:   Productivity Press
Advertisement Bottom