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The Zappos Experience 5 Principles to Inspire, Engage, and Wow (Hardcover)

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The Zappos Experience Michelli, Joseph A. 1 of 1
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FORMAT: Hardcover
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Learn more about The Zappos Experience:

Format: Hardcover
ISBN-10: 0071749586
ISBN-13: 9780071749589
Sku: 221403122
Publish Date: 9/1/2011
Sales Rank: 19414
Pages:  256
See more in Leadership
 
Given unprecedented access to one of the most successful online retailers in the world, the bestselling author of "The Starbucks Experience" unveils the customer-experience strategies that have made Zappos the model of leadership success

Product Attributes

Product attributeeBooks:   Kobo
Product attributeBook Format:   Hardcover
Product attributeNumber of Pages:   0256
Product attributePublisher:   McGraw-Hill
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