Buy with Caution from Rakuten
The quality, workmanship, and features of the Timbuk2 Commute 2 computer Messenger Bag are fine but Rakuten has does not have a 100% Satisfaction Guarantee. I purchased this medium sized bag based on the mfg's sizing chart in the product description and it's slightly too big for my 14" laptop. Afterwards I was able to try my laptop in a size small bag and it fit like a glove. However because I opened the box and the bag is not defective, damaged, and actually is what I ordered, Rakuten will not allow me to return it. This will be my last purchase from Rakuten-formerly Buy.Com.
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