TomTom GO 2535TM 5" GPS Navigator Traffic, Maps, Bluetooth - 1CT5.019.03

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4 out of 5
Total Reviews
Overall Satisfaction
Ease of Use

Breaks every three months, worthless customer serv

by Julia Lichty on 9/23/2011

After having just gotten off of another round of long and frustrating phone calls with TomTom's "customer service", I'm giving this product the one star review it deserves. All of its features are absolutely inconsequential when it breaks every two and a half months. As some reviewers on other websites have mentioned, this GPS seems to have a substantial battery problem, and just two days ago I RMA'ed the unit that was itself an RMA replacement. The first battery failed after 49 days, and I went through normal channels to send it back to TomTom, wait for them to receive it, and to get the replacement - a process that takes about two weeks. This time, the battery took 91 days to fail, and I immediately contacted customer support. With a nearly 2000 mile business trip in just a week, I spoke to a supervisor to have the process expedited, and was told that I would have a replacement in my hands within four days (Friday) or seven days (Monday) at the latest. After seeing that the FedEx shipping label I was emailed resolve its delivery date to eight days from shipping (this only after the unit was on its way), today I called support again. This time I was met with a brick wall - a different supervisor who insists that no such expedition process is available or even possible, and that they absolutely cannot even send the replacement until the receive the broken unit. This GPS was my first TomTom purchase, and it will most definitely be my last. The components are cheap and the customer service is appalling. If you require a dependable GPS for your livelihood, do NOT trust TomTom!

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good but not great

on 4/25/2012

This is an all right ok kinda product. I thought it was great. I haven't got to use the bluetooth yet but other features seems working well. The screen size is good. I had another GPS which kinda freaked me out when I entered Canada, luckily I had this one too which worked perfect. The mounting thing is little tricky.

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Product Overview

Introducing the TomTom GO 2535•TM, the ultimate in driving intelligence.

Travel with ease and style throughout the US, Canada & Mexico. The GO 2535•TM boasts a slim design, crisp, sharp graphics & intuitive user menus. And, using gestures on the GO 2535•TM’s sleek 5.0” glass touchscreen, you can easily swipe your finger to move from screen to screen, or pinch-to-zoom, for easy map viewing.

Using TomTom maps, you have access to one million more miles of mapped road in the US than you would using any other GPS brand. With TomTom GO’s free Lifetime Map Updates, you can download the latest map edition every few months. And, With TomTom Map Share™ On- Demand Updates, you can easily make instant changes in between map releases, and download verified updates from other TomTom users to your map.

Outsmart delays using IQ Routes™*. The exclusive technology directs you to your destination using the smartest, fastest route possible. TomTom knows to avoid certain roads during rush hour, streets inundated with traffic light changes and pedestrian traffic, and more, so that you always take the fastest way to get anywhere, at any time. TomTom GO also gives you the most accurate real-time traffic information available with Free Lifetime Traffic Updates with no advertisements. As soon as an accident or other delay is found on your route, TomTom alerts you and can re-route you to an alternative, faster route.

TomTom GO is also enhanced with a suite of features designed to help you drive more safely, including voice recognition with one-step address entry and Bluetooth® hands-free calling.


Manufacturer TomTom
Mfg Part# 1CT5.019.03
SKU 220345885
UPC 636926047593
UPC 14 00636926047593
Product Guide Click Here for the TomTom Store
Get over 1 million more miles of mapped roads in the US
Drive safely with Bluetooth® hands-free calling and one-step address voice recognition
Outsmart delays with Free Lifetime Traffic Updates, without advertising
Stay up-to-date on road changes with Free Lifetime Map Updates
Navigate with ease using premium maps of the US, Canada & Mexico
Plan routes easily on sleek 5.0" glass touchscreen with smarter user interface and pinch-to-zoom & swipe capability
Keep your device secure with magnetic click & lock mount
Never miss an exit with Advanced Lane Guidance*
Find gas stations, restaurants and more with over 7 million points of interest
Take the fastest route with IQ Routes™*
Keep your eyes on the road with announced turn- by-turn directions and street names
Get the most up-to-date map right from the start with Latest Map Guarantee
Travel with peace of mind with Help Me! Emergency Menu
Plug & Go right out of the box
Tech Specs
Based on info available as of 1/11
Compatible mobile phone required
You receive non-transferable traffic data and up to four non-transferable map data updates per year until the product’s useful life expires or TomTom no longer receives map or traffic updates from its suppliers, whichever is shorter. Lifetime Maps available for US, CAN and MEX only. Lifetime Traffic available in US and CAN. Details and terms at
Feature available in the US and Canada only
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