Towing Training Manual: Dispatch (Paperback)

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Product Overview

Dispatchers and call takers are the nerve center of every towing business and this book takes you through everything they need to be successful. We address the common issues that they will face on a daily basis from handling the angry customer to giving price quotes and working with your tow operators. In addition you will also receive job descriptions, performance evaluation forms and tips for successful coaching.

Specifications

Publisher Palm Tree Press
Mfg Part# 9780979441646
SKU 206519051
Format Paperback
ISBN10 0979441641
Release Date 11/19/2007
Product Attributes
Book Format Paperback
Number of Pages 0116
Publisher Palm Tree Press
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$122.55 + $2.75 shipping
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