I had problems with my TRIPP UPS. I thought I would have to buy a whole new unit, but this replacement battery made it 100% brand new again. Buy.com shipped it free, and although it was supposed to take 7-9 days, it arrived in only 3 days. Now that's service! The price was the best the internet had to offer. My order went as promised. I am absolutely thrilled with the product, and with Buy.com's service. I would definitely place future orders with is company.
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