|Buy TS - 2 Hair Brushes & Combs - TS - 2 Tension Comb Model No. TS106|
About the Seller
With more than 1,200 unique brands and new products added daily, customers have access to exceptional customer service and secure online shopping. In addition to thousands of beauty products that can be purchased at affordable prices, Beauty Encounter® shoppers find unique sections with tips, trends and techniques.
Marketplace Guarantee ClaimBuyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase... read more
|Returns and Refunds|
|Your complete satisfaction is very important to us. We strive to earn a 5-star rating with every purchase. Please allow 7-10 business days for your refund to post to your account. Some refunds may take up to one full billing cycle to appear on your statement. You can contact our customer care department anytime to follow-up on the status of your return or refund.|
For fragrance purchases:
We stand behind all of the products that we sell. If for any reason you are not satisfied with the quality of your fragrance purchase, we offer a full refund within 30 days of delivery. If you received a damaged or defective item, we will ship you a replacement of the same item at no cost to you. We do not charge a restocking fee for these two circumstances.
|For all other products:– These products may not be returned.|
|Electric Hair Tools & Appliances – Most tools/appliances have product warranty available through the manufacturer. Product(s) must be registered directly through the manufacturer within the specified time frame, which is provided on our product details page of the item. Please note that certain product(s) may not have a product warranty available due to the manufacturer relationship status.|
How do I return a product to Beauty Encounter?
Please contact us via email at firstname.lastname@example.org or by phone at 1-888-844-7730 to request a Return Merchandise Authorization (RMA).
A 15% restocking fee and S&H will be assessed to orders returned for unclaimed shipments, refused, mis-orders, or not due to company error.
|Return Merchandise Authorization (RMA)|
|Follow the instructions below:|
|Beauty Encounter Shipping Policies|
|ALERT: Severe weather, natural disasters and other uncontrollable events may disrupt transit and delivery service in affected areas. We appreciate your understanding and patience as shipping carriers continue to move as fast as they can to ensure your product arrives safely.|