Unscrewed The Consumer's Guide to Getting What You Paid for (Paperback)
| Author: Ron Burley |
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Product Details:
Format: Paperback
Publisher: Ten Speed Press
ISBN-10: 1580087620
ISBN-13: 9781580087629
Sku: 202605538
Publish Date: 4/10/2007
Dimensions:
(in Inches) 8.25H x 5.25L x 0.5T
Pages:
220
Age Range:
NA
See more in Customer Relations
| Every four seconds unsuspecting consumers are bamboozled, shafted, or duped by companies of all sizes. As customer service departments have become automated wastelands, our ability to get satisfaction within the conventional complaint system has eroded. In UNSCREWED, consumer advocate Ron Burley offers a logical and assertive five-step plan to convince companies to keep their word and do the right thing. |
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From the Publisher:
"A practical guide to getting what you paid for from uncaring, unscrupulous, and unavailable companies, including the government, through the creative and legal use of technology"--Provided by publisher. |
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