Unscrewed : The Consumer's Guide to Getting What You Paid for (Paperback)

Author: Burley, Ron

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Product Overview

Every four seconds unsuspecting consumers are bamboozled, shafted, or duped by companies of all sizes. As customer service departments have become automated wastelands, our ability to get satisfaction within the conventional complaint system has eroded. In UNSCREWED, consumer advocate Ron Burley offers a logical and assertive five-step plan to convince companies to keep their word and do the right thing.

Specifications

Publisher Random House Inc
Mfg Part# 9781580087629
SKU 202605538
Format Paperback
ISBN10 1580087620
Release Date 4/10/2007
Product Attributes
Book Format Paperback
Number of Pages 0220
Publisher Ten Speed Press
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