The hardware worked from the git go. The software was a bit of a problem activating. But I found online support that fixed the problem in 3 days. This is good, voyetra supports their products. All in all it works great. One keyboard refuses to receive midi data, but that is not this products problem. My other keyboard works perfectly. If you are looking for a package with hardware and software to connect your midi stuff through USB, take a serious look at this product.
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