Dont Buy from Rakuten
Order the V tv complete series from rekuten, first they sent my order to the wrong address. Found out about this first day they shipped my order. I let them know right away. They said nothing they could do about the order, until the order is shipped back to them. If the wrong address keeped the shipment I would be out the money. Surprising it was shipped back. When they received it back they said they would ship it to my correct address. 5 days later I received a email telling me they cancelled my order because they could not find my address with the shipper Didn't email me to ask or anything just cancelled. I had to call them about getting a full refund. I think if I didn't call them about the refund I would not have received it. I have bought things from them in the past. With no problems, so I can only think that the company since changing from buy.com to Rakuten they customer service has gone from excellent to terrible.
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