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About the Seller
Marketplace Guarantee ClaimBuyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase... read more
Projector Lamp Genie does try wherever possible to offer exchanges when a Customer has purchased an incorrect product providing an appropriate alternative is available. Projector Lamp Genie will also accept products for refund that are no longer required subject to any applicable Re-Stocking Fe...read more
- Shipping options - The default method for shipping orders is by UPS Ground with expedited shipping available at additional cost for UPS Next Day Saver.
- Contact details - When ordering, please ensure you include a Company Name if applicabl...read more