Same BETA Vista Driver for 18 Months & Counting
I purchased this scanner because I have to do quite a bit of scanning, and the specs on this scanner (speed + resolution + simultaneous duplex scanning) indicate that this is among the best scanners money can buy. At the time I purchased it, Visioneer had ONLY BETA drivers available that are VERY FLAKY. For example, NONE of the buttons on the scanner itself work at all or do anything, and I have been told that the problem is due to a bug in the beta driver. Also, because of the buggy driver, flat-bed scanning is useless; the scanner is basically a sheet-fed only scanner. It has now been 18 months, and Visioneer STILL has no 'released' drivers, nor will they tell me what the ETA is on releasing drivers. They also have not even bothered to release updated BETA drivers that are at least not as flaky as the BETA drivers they have released. If I could, I would return this scanner and buy a non-visioneer product. If you are looking for a scanner of this caliber, I strongly recommend steering clear of this one as it is clear that Visioneer does not seem to have any idea how to write a decent driver for it, and their support is non-existent. I also noticed that they have only BETA Vista driers for most of their scanners.
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