Work Culture, Organizational Performance, and Business Success Measurement and Management (Hardcover)

From the Publisher: An organization's work culture and its business success are tightly linked, say the authors of this unique study, yet to understand and manage work culture one must first know how to measure it. The best way to do this is by measuring your employees, but an employee measurement program must be carefully developed and properly implemented. Rollins and Roberts review the major literature,focusing on employee measurement, detail the continuum of corporate cultures, and compile for the first time "best practices" in employee measurement. They also provide six case studies that give highly detailed accounts of how successful companies have implemented employee measurement programs to examine their work culture and then used the resulting information to improve performance and the bottom line. This book is important reading for corporate executives, specialists, and academics involved in human resource management, change management, organizational behavior and development, organization effectiveness, management theory and techniques, organizational measurement methods, and employee attitude/opinion measurement.Reviews the major literature focusing on employee measurement, details the continuum of corporate cultures, and compiles a list of base practices in employee measurement. Six case studies give detailed accounts of how successful companies have implemented employee measurement programs and used the information to improve performance. For corporate executives, specialists, and academics in human resources, organizational behavior, and management theory. Annotation c. by Book News, Inc., Portland, Or.