Getting Your Rakuten Cash Back Payments

Follow these steps to make sure you get your Cash Back payment:

  • Add an address to your account. A mailing address is required for accurate and timely payments of all types, including PayPal. You can add or update your current address in your Account Settings. (In the App, go to “Choose How to Get Paid.”)
  • Earn Cash Back that adds up to more than $5.00* before the next Cash Back payment period (see timetable below). If your approved Cash Back is $5.00 or less, it will carry over to the following period. Visit My Account to check the status of Cash Back for any order.

*To be included in your next payment, Cash Back must be approved by the store you purchased from.

The Rakuten Payment Schedule

Cash Back payments are sent every three months, based on the schedule below.

Purchases Posted Between

Big Fat Check Sent

Jan 1 - Mar 31

May 15

Apr 1 - June 30

Aug 15

July 1 - Sept 30

Nov 15

Oct 1 - Dec 31

Feb 15

Need help locating a check or payment? Track My Big Fat Check

Cash Back for Change

Your Big Fat Check can make a big impact! With our Cash Back for Change program, you can donate the change from your quarterly Cash Back payment to our partner nonprofits. All you need to do is opt in to start giving back.

Learn more about Cash Back for Change

Enable Cash Back