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When will my refund appear on my method of payment?

Published: 01/13/2016 09:21 AM Updated: 07/19/2017 03:31 AM

Once a refund is authorized by Rakuten or a Rakuten Marketplace Seller through our system, the funds will be issued to your method of payment within 1 to 2 business days and you will recieve an email confirmation.

If you requested a refund check, the total amount will be sent via USPS once it has been processed by Rakuten's accounting department. Once mailed, it should be delivered to your mailing address within 7 to 10 business days.

If you have not received your refund within the allotted time, please contact us and we will be happy to help.

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