shop by
Category
items
0 

When will my refund appear on my method of payment?

Published: 01/13/2016 09:21 AM Updated: 07/19/2017 03:31 AM

Once a refund is authorized by Rakuten or a Rakuten Marketplace Seller through our system, the funds will be issued to your method of payment within 1 to 2 business days and you will recieve an email confirmation.

If you requested a refund check, the total amount will be sent via USPS once it has been processed by Rakuten's accounting department. Once mailed, it should be delivered to your mailing address within 7 to 10 business days.

If you have not received your refund within the allotted time, please contact us and we will be happy to help.


Need More Help?

We are here for all the questions or concerns you may have.