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Built to Serve : How to Drive the Bottom Line with People-First Practices (Hardcover)

Author: Sanders, Dan J.

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Product Overview

Sanders shares the remarkable success story behind United Supermarkets--where employees are fully engaged with the companys mission to serve. He provides the tools and techniques an organization needs to tap into that employee passion to provide great customer service.

Specifications

Publisher McGraw-Hill
Mfg Part# 9780071497923
SKU 204699777
Format Hardcover
ISBN10 0071497927
Release Date 9/1/2007
Product Attributes
Book Format Hardcover
Number of Pages 0246
Publisher McGraw-Hill
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